Pitney Bowes confirms Salesforce breach after hacker leaks 25 million records

📅 28 April 2026 at 18:57 UTC📰 Cyber InsiderView original source ↗

Pitney Bowes has confirmed to CyberInsider that it suffered a cybersecurity incident involving unauthorized access to customer data stored in its Salesforce environment. This admission follows claims by the ShinyHunters extortion group that it has stolen over 25 million records. While the company acknowledges the breach, it disputes that sensitive personal data was exposed. Pitney … The post Pitney Bowes confirms Salesforce breach after hacker leaks 25 million records appeared first on CyberInsider.

🤖 AI BriefingAuto-generated threat analysis

🔍Threat Overview

Pitney Bowes suffered a Salesforce breach due to a phishing attack on an employee's email account, resulting in unauthorized access to customer data stored in the environment. The ShinyHunters extortion group leaked over 25 million records, claiming they were stolen from Pitney Bowes' Salesforce instance.

⚙️Technical Details

Affected Systems

Salesforce customer relationship management environment

Attack Vectors

Compromised employee email account via phishing attack

💥Impact Assessment

Severity: Low to Medium

Who Is at Risk

Business customers of Pitney Bowes with contact records stored in the affected Salesforce instance

🛡️Recommended Actions

1Monitor for any evidence of data exposure and investigate the phishing attack on employee email accounts

2Notify business customers directly who may have been impacted by the breach

3Review and update access controls for sensitive customer data stored in Salesforce

📦Affected Products

Software: Salesforce instance

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